Frequently Asked Questions
Everything you need to know about our custom window treatments.
How do I ensure I measure my windows correctly?
We provide a comprehensive measurement guide on our website. We recommend using a metal measuring tape for accuracy and measuring the width and height in three different places to account for any irregularities in your window frame.
Do you offer custom sizing for all curtains and blinds?
Yes, the majority of our products are made-to-order. Simply select your desired fabric or material and input your specific dimensions on the product page for a perfect fit.
What is the typical delivery timeframe for an order?
Since our window treatments are custom-crafted, production usually takes 5-10 business days. Once shipped, delivery typically takes an additional 3-5 business days depending on your location.
Can I request fabric samples before making a full purchase?
Absolutely. We offer up to five free fabric swatches so you can see the color, texture, and light-filtering properties in your own home before committing to a full order.
What is your return policy for custom-made items?
Because custom products are manufactured to your unique specifications, we cannot accept returns unless the item is defective or there was a manufacturing error. We offer a 'Fit Guarantee' to help resolve measurement issues.
Are your blinds and curtains easy to install?
Yes, all our products come with a complete installation kit and step-by-step instructions. Most customers find they can install their new window treatments in under 20 minutes using basic household tools.